Privacy Policy

Privacy Policy

This notice describes how medical information about you may be used and disclosed and how you can get access to this information.

NOTICE OF PRIVACY PRACTICES FOR PROTECTED HEALTH INFORMATION

Bristol Women’s Health and staff are committed to protection the privacy of your health record and the confidentiality of your visit. In accordance with the Federal Health Information Portability and Accountability Act (HIPAA), our commitment to your privacy EXCEEDS the requirements of the law.

Your healthcare record, known as a chart, and the information it contains will not be disclosed or released to anyone outside this office without your written authorization except as allowed by state or federal law.

NO ONE, including your parent or spouse, will be allowed access to your information without your written authorization except when required by law. Whenever possible, the information will be “de-identified,” that means your name, address, and other identifying information will be removed.

Bristol Women’s Health will use your health information for the purpose of:

Treatment

For example, information obtained by us will be used by staff members to determine the best treatment for you. When you choose to give us personal information, we keep it confidential, and solely for scheduling your requested appointment.

Regular Healthcare Operations

For example, members of our staff may use some information in your chart to assess the care you received and the outcomes for the purpose of our Continuous Quality Improvement Program.

Business Associates

Bristol Women’s Health may share information with our insurance company in response to litigation. De-identified statistical information may be released to the National Abortion Federation (NAF) and other organizations to improve the quality of our care. Any outside agency will also be required to safeguard your information.

Disclosures Required by Law

Bristol Women’s Health may be required by law and United States Government to report health information related to adverse events with regard to defective products to the Food and Drug Administration (FDA), the Centers for Disease Control (CDC) or the Health and Human Services Administration (HHS).

State of Virginia

The state requires reporting of statistical information regarding abortions, including gestational age, age, race, marital and educational status, and city or county of residence. We WILL NOT release your name, address, or any other identifying information.

Public Health

Bristol Women’s Health may be required by law to report health information related to preventing certain communicable diseases, injury or disability.

Law Enforcement

Bristol Women’s Health may be required to report health information in response to a valid subpoena such as in cases of abuse or other crimes.

We do not sell, rent, share, or otherwise disclose mailing lists or other personally identifiable information. We maintain medical records of former patients should you need to contact us in the future for up to 5 years as required by law.

File a complaint if you feel your rights are violated

You can complain if you feel we have violated your privacy rights by contacting Bristol Women’s Health at 276-494-0501 and requesting to speak with the Administrator.

If you feel we have been unable to provide satisfactory resolution, you can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to:

200 Independence Avenue, S.W.
Washington, D.C.  20201
1-877-696-6775 or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/.

We will not retaliate against you for filing a complaint.

Changes to the Terms of this Notice

We can change the terms of this privacy policy, and the changes will apply to all information we have about you. The new notice will be available upon request, in our office, or on our website.

WHAT THEY HAD TO SAY

~ patient comments ~

Welcoming experience

My experience here was welcoming the whole entire staff there are so nice and caring making sure us ladies are being taking care of and comfortable.

Less Stressful

I was extremely impressed with the staff, doctors, and the overall cleanliness of the facility! The whole experience was less stressful than expected.” – Google review

Amazing staff!

They were all extremely professional, personable, and kept me calm through the entire process. It’s very clean and comfortable place.” – former patient

No Judgment

Great place. Genuinely care about women. Safe environment. No judgment. Kind staff. Variety of health services. Reliable health care the way it should be!” – Google review

Nice clean office

Staff and doctors made me feel very comfortable. I’ve been to other offices in the area, this one is the best by far!!!” – former patient

Right to make a choice

People should have the right to make a choice. Thank y’all for all you do.” – Google review

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